Terms & Conditions

Terms & Conditions

Effective Date: July 15, 2026

Welcome to the Smile Design Manhattan website ("Website"). These Terms & Conditions ("Terms") govern your use of our Website and any online services provided by Smile Design Manhattan ("Smile Design Manhattan," "we," "our," or "us"), including our AI-powered appointment assistant, online scheduling tools, and communication services.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

Website Use

The content on this Website is provided for informational and educational purposes only. While we strive to ensure that the information presented is accurate and current, we do not guarantee that all content is complete, accurate, or up to date.

You agree to use this Website only for lawful purposes and in a manner that does not interfere with the operation or security of the Website or the experience of other users.

You may not:

  • Attempt to gain unauthorized access to our systems or networks.

  • Introduce viruses, malware, or other harmful code.

  • Use the Website in any unlawful or fraudulent manner.

  • Copy, reproduce, or distribute Website content without prior written permission.

  • Interfere with or disrupt the Website or its services.

No Medical Advice

The information provided on this Website, including articles, videos, FAQs, and AI-generated responses, is intended for general informational purposes only.

Nothing on this Website constitutes medical or dental advice, diagnosis, or treatment.

Using this Website or communicating with Smile Design Manhattan through online forms, email, or the AI assistant does not establish a dentist-patient relationship.

Always consult a licensed dental professional regarding your individual oral health needs.

If you are experiencing a dental emergency, call our office immediately or seek emergency medical care.

AI Appointment Assistant

Smile Design Manhattan provides an AI-powered virtual assistant to help users schedule appointments, answer general questions, and navigate our services.

The AI assistant is designed to assist with administrative and informational requests only.

While we strive to provide accurate responses, AI-generated information may occasionally contain inaccuracies or incomplete information.

The AI assistant does not provide professional dental advice, diagnoses, prescriptions, or treatment recommendations.

Smile Design Manhattan reserves the right to review, update, or discontinue AI services at any time without prior notice.

Appointment Requests

Submitting an appointment request through our Website or AI assistant does not guarantee an appointment.

Appointments are not confirmed until you receive confirmation from our office.

Smile Design Manhattan reserves the right to modify, reschedule, or decline appointment requests based on provider availability or other operational considerations.

Communications

By providing your contact information, you authorize Smile Design Manhattan to contact you regarding:

  • Appointment scheduling

  • Appointment confirmations

  • Appointment reminders

  • Follow-up communications

  • Office announcements

  • Responses to inquiries

Message and data rates may apply depending on your mobile carrier.

You may opt out of marketing communications at any time. However, service-related communications may still be sent when necessary for your care or appointments.

Intellectual Property

All content on this Website, including but not limited to:

  • Logos

  • Branding

  • Photographs

  • Graphics

  • Videos

  • Website design

  • Written content

  • Educational materials

  • Icons

  • Layout

  • Software

is the property of Smile Design Manhattan or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No portion of this Website may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

Third-Party Services

This Website may contain links to third-party websites or integrate third-party services, including:

  • Google Maps

  • Google Reviews

  • Online scheduling providers

  • Payment processors

  • AI technology providers

  • Social media platforms

Smile Design Manhattan is not responsible for the content, security, availability, or privacy practices of third-party websites or services.

Your use of third-party services is governed by their respective terms and privacy policies.

Privacy

Your use of this Website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

Disclaimer of Warranties

This Website and all content are provided on an "as is" and "as available" basis.

Smile Design Manhattan makes no warranties, express or implied, regarding:

  • Website availability

  • Accuracy of information

  • Reliability of services

  • Fitness for a particular purpose

  • Security of the Website

  • Freedom from errors or interruptions

We do not guarantee that the Website will always be available or operate without interruption.

Limitation of Liability

To the fullest extent permitted by law, Smile Design Manhattan, its dentists, employees, affiliates, contractors, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of this Website

  • Reliance on Website content

  • AI-generated responses

  • Appointment requests

  • Website interruptions

  • Technical issues

  • Third-party services

  • Unauthorized access to data

Your sole remedy for dissatisfaction with the Website is to discontinue its use.

Indemnification

You agree to defend, indemnify, and hold harmless Smile Design Manhattan, its owners, dentists, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your misuse of the Website or violation of these Terms.

Changes to These Terms

Smile Design Manhattan may revise these Terms at any time without prior notice.

Any changes become effective immediately upon posting on this Website.

Your continued use of the Website constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Any legal action relating to these Terms or your use of this Website shall be brought exclusively in the state or federal courts located in New York County, New York.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Smile Design Manhattan

575 Madison Ava, Floor 23
New York, NY 10022

Phone: 646-278-4579

Email: info@smiledesignmanhattan.com